Business Management Insights — Pioneer Management Consulting

AI & Microsoft (Part 2): Build Your Own Chatbot

Written by Max Mershon | May, 13 2024

In the second part of the "AI & Microsoft" series, we build on Part 1: "Four Copilots to Improve Productivity" by exploring how businesses can develop their own chatbots using Microsoft's tools and leveraging private enterprise data. These chatbots can be customized for internal and/or external purposes, offering personalized interactions and streamlined operations. Let’s dive into Microsoft’s two leading chatbot builders, Copilot Studio and Azure AI Studio.

“Microsoft Copilot Studio”: Create Custom Agents

Microsoft Copilot Studio” is a low-code tool that streamlines the process of creating customized agents. Built on the foundations of Power Virtual Agents, a customer support chatbot builder, Microsoft Copilot Studio enables the development of tailored interactions by crafting, testing, and chaining together plugins and GPTs, utilizing Microsoft Power Platform connectors, Power Automate flows, Office 365 app integrations, custom topics, and AI prompts. Free trial is available now then starts at $200/month. To learn even more about Copilot Studio, check out this Microsoft blog post.

“Azure AI Studio”: Develop AI Applications

Azure AI Studio” is a new platform for developers to build and deploy AI applications. It supports the latest foundational Large Language Models (LLMs) like OpenAI's GPT-4V and Meta's Llama2 while also integrating with other Azure AI tools, including Azure AI Search, allowing for integration with private enterprise data. Furthermore, Azure AI Studio offers multi-modal capabilities, extending its utility beyond text-based applications to include speech and vision. Available now for free in public preview with pay-as-you-go pricing for the Azure AI services used. Here's a guide on how to create a chatbot using Azure AI Studio created by one of our Data & Analytics consultants, Max Mershon.

Leverage AI with Pioneer's Expertise

Through this exploration of Microsoft's chatbot builders, the ability to create customized internal and/or external tools unlocks new opportunities to improve business productivity and provide unique customer experiences. Pioneer’s Data & Analytics practice is ready to guide you in leveraging these AI advancements. Click the link below to take our complimentary AI readiness assessment and schedule a call to learn more about how your business can utilize AI effectively.