A $21B software-as-a-service company contacted us several months ago when they were preparing for a large-scale HR transformation. They were already in the process of selecting a system and a system implementor (SI), but as part of the overall RFP strategy, they wanted a second (or third) firm to:
Keep the program on scope, on schedule, and on cost through sophisticated portfolio management.
Redesign employee life-cycle processes, with a comprehensive assessment of fairness and equity.
Accelerate adoption with comprehensive organizational change strategies and plans.
The software company wanted a more specialized firm to lead these aspects of the transformation in order to:
Put experts with proven track records in expert roles. Bigger firms often “give away” specialized disciplines, like organizational change, to win the larger technology work.
Elevate performance. The company knew that healthy competition would keep both consulting firms at the top of their games.
Diversify risk. The company’s investment in the transformation was significant and having two consulting firms on board alleviated the issue of “putting all the eggs in one basket.”
“We’ve been leading organizational change while the SI drives technology on these efforts for six months now. We quickly learned to partner and complement one another to deliver the best results for our client. I’ve been in consulting for 24 years now and this is one of my most rewarding projects. That’s because everyone—our client, the SI, and Pioneer—is doing the work they do best.”
Joyce Lo, Principal Consultant, Organizational Change
If you’re starting a transformation, already in one, or looking to specialize or diversify your vendors through an RFP, we can help. Contact Jared Anderson to learn more.