While every organization possesses the potential for change, not all have established a change capability. A Harvard Business Review article from January 2020 highlighted that "virtually every organization will, at some point, undergo a transition or change to remain viable and scalable." In the aftermath of the COVID-19 pandemic, Pioneer has observed an increased demand from clients seeking assistance not only with Organizational Change Management (OCM) during large-scale change initiatives but also in building OCM capability.
A change capability, often steered by a Change Management Center of Excellence (COE), represents an organization's ability to efficiently plan, design, and implement various change initiatives. This capability aims to minimize the impact on individuals and operations, ensuring consistent achievement of desired business and cultural outcomes and delivering maximum Return on Investment (ROI).
In the process of establishing a change capability, more and more organizations are exploring the incorporation of change practitioners. However, many of those change management roles are early on in establishing routines for their organization. In a landscape where change is continuous, organizations, whether equipped with seasoned change practitioners or just beginning to build a change capability, may face common challenges:
- Lack of scalability in the current change capability approach to support a broad scope of business units, functions, or locations.
- Siloed execution and tracking of change efforts/spend, leading to costly inefficiencies.
- Considering centralization of change management capability in a dedicated Center of Excellence (COE).
If any of these challenges resonate with your organization, Pioneer is here to help.
How Pioneer Can Assist
Pioneer collaborates closely with your organization to build a rapid understanding of your environment and current state. We account for all the work that has been done to-date to build your current change capability. Equipped with this information we:
- Conduct structured working sessions to define and scope the work.
- Establish a vision and strategy for what an internal Change Management COE could look like in your organization.
- Develop a business case with a robust ROI, aligning it for approvals and kick-starting the initiative.
We're Experts in Establishing Change management COEs
We bring a comprehensive approach to building change management capability:
- Framework: Our teams work with you to find the right framework and approach that fits your organization. We can either build custom or use our proven Adaptive Change framework, a time-tested approach to change that ensures we apply the right change tools at the right time.
- Operations: We build the roadmap for your new model and lead the iterative and disciplined execution, providing program leadership and change management expertise to ensure value is delivered.
- Tools: Pioneer's tools facilitate data-driven decision-making, providing teams with insights into leading indicators for project success. These off-the-shelf tools are customizable to your organization's needs, expediting your COE development.
- Results: Pioneer has successfully partnered with organizations to establish Change COEs in complex, matrixed, global environments. This approach drives change activities to the business level, allowing leaders to enhance their change capabilities and achieve results.
- Research: Research indicates that 70% of transformations fail to achieve their goals, primarily due to employee resistance and a lack of management support or behaviors. Pioneer's disciplined change management process guides the preparation and support of employees to adopt change successfully, driving organizational success and outcomes.
